Shipping policy

SHIPPING POLICY

All orders are processed within 3 - 10 business days (excluding weekends and holidays) after receiving your order confirmation email. Processed times are different from shipping times seen during check out. Handmade items can take up to 3 - 12 business days to process and create. Engagement rings and wedding bands can be made between 6 - 8 weeks. If it will take more than 8 weeks to process and create for engagement rings and wedding bands, we will notify you. This may be the case for higher end handmade items that require the handiwork of more than two team members. You will receive another email notification when your order has shipped. There may be potential delays due to a high volume of orders or postal service problems that are outside of our control.

DOMESTIC SHIPPING RATES AND ESTIMATES

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Dyme Designs LLC is not responsible for any potential lost packages once the package has been dropped off to USPS. There are two different options for shipping. $3.95 is the flat shipping fee for the option to have your package dropped off without a signature. For orders under $200, you can select the option to have your package dropped with a signature requirement for an extra fee. This helps ensure that you receive your package. For orders over $200, we automatically send the packages with the signature requirement at no extra for you. We insure all packages that are sent out. If there is a lost package, arrived damaged, and or is missing content, please fill out this form, and we will file a claim with USPS.